You Can Catch More Flies With Honey Than With Vinegar: Using Empathy with Colleagues
Thursday, May 20th, 2010As an organization communications consultant, I am often brought in to work with teams who are not performing at their highest potential. Organizations often have members who are solely focused on individual achievement rather than the mission of the group. The sweetest words colleagues can hear are others reflecting their emotions (empathy). The vinegar words […]